Job Posting


PATIENT ACCESS CLERK/SWB OPERATOR - ADMISSIONS
POSITION SUMMARY: Performs work of moderate difficulty under the general supervision of the PFS Director. Responsible for greeting, instructing, directing, and scheduling patients and visitors. Serves as a liaison between the public, and the medical staff and medical support staff. Considered a key Public Relations person. Responsible for answering all incoming calls screening and transferring to proper departments. Pages personnel as needed. This individual will also perform multiple functions of Patient registration.

Education:
• High School Diploma or GED equivalent required or a combination of experience in lieu of a degree.
• Healthcare or Business training highly desirable.

Experience:
• A minimum of one-year experience in a Hospital, Clinic, and Doctor's office or with a Health Insurance carrier setting preferred.

Skills:
• Strong written and oral communication skills.
• Excellent problem solving and analytical skills.
• Some Knowledge of Medical Terminology
• Ability to maintain professional and positive attitude when dealing with customers.
• Strong ability to cope in stressful situations.
• Excellent organizational skills and ability to prioritize and handle high workload volume.
• Ability to perform in a team-oriented environment where flexibility and adaptability are key.
• Ability to take an energetic approach towards process improvement within the department.
• Ability to treat customers and fellow employees with courtesy and respect.
• Knowledge of basic computer skills and ability to use Meditech, LSS, and Microsoft Word.
• Ability to type 35 WPM with no errors.

Additional Information
Position Type : Full Time
Shift : Other

Contact Information
Anna Toledo - Human Resources Specialist/Recruiter
Rehoboth McKinley Christian Health Care Services
1901 Red Rock Drive
Gallup, NM 87301
Email: atoledo@rmchcs.org
Phone: 505-863-7057
Fax: 505-726-6730



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